Last updated: June 2026
Synnct Pty Ltd respects your privacy and is committed to protecting the personal information we collect and handle. This Privacy Policy explains how we collect, use, store and disclose personal information when you use our website, app, services or communicate with us.
We may collect personal information including your name, email address, phone number, business name, ABN, payment settings, customer records, booking details, invoice details, product or service information, staff account details and support communications.
We collect information when you create an account, use Synnct, enter business or customer details, create bookings, invoices, quotes or payments, contact support, subscribe to updates, or interact with our website.
We use personal information to provide and improve Synnct, manage accounts, process transactions, support bookings and invoices, provide customer support, send service updates, maintain security, meet legal obligations and improve our products.
Synnct may use third-party providers, including payment processors such as Stripe, to securely process payments. These providers may collect and handle information according to their own privacy policies and terms.
Our website may use cookies, analytics and similar technologies to understand website traffic, improve performance and enhance the user experience. You can manage cookies through your browser settings.
We may disclose personal information to service providers, payment processors, hosting providers, professional advisers, regulators, law enforcement, or other parties where required by law or necessary to provide our services.
Some of our service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure personal information is handled securely and consistently with applicable privacy obligations.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. No method of electronic storage or transmission is completely secure, but we work to protect information using appropriate technical and organisational safeguards.
You may request access to, or correction of, personal information we hold about you. To make a request, contact us using the details below.
If a data breach occurs that is likely to result in serious harm, we will take appropriate steps in accordance with applicable legal obligations, which may include notifying affected individuals and the Office of the Australian Information Commissioner.
We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated date.
If you have questions about this Privacy Policy or how we handle personal information, contact us at:
Synnct Pty Ltd
Email: privacy@synnct.com.au